Business Communications
Using our partner services and years of experience, we can assist with any aspect of your business communications needs, from voice or video services to cost reduction and simplification exercises.
Business Voice
Your business phone system can be hosted, on-premise, or cloud-based if you choose. Mediazol IT Consulting offers a range of options including Polycom, Microsoft, Vocus, or our own bespoke services. In addition to replacing your telephone system, they can include additional functionality such as a contact center, video conferencing, collaboration, or integration with Microsoft 365.
NBN and Internet
Mediazol IT Consulting offers a wide range of Internet and other communication services through its partnerships with Telcos such as Vocus (Formerly Amcom) and ZettaNet. The NBN or traditional ISPs can provide these, including simple Internet connectivity, Virtual Private Networks, or managed Wide Area Networks.
Contact the Centre
Customer relations are vital to the success of any business. Contacting, cross-selling and checking up with customers are time-consuming tasks that need to be done properly in order to help you move closer to your business goals. That’s where Mediazol IT Consulting comes in. Mediazol IT Consulting has extensive experience of tackling various customer touchpoints. We understand the importance of delivering the right message to your clients the first time and we believe in long-term relationships. We’re only happy when you’re happy. To that end, we offer Call Centre Solutions that will make sure all your client’s needs are heard and taken care of without a hitch.
Collaboration and Unified Communication (UCC)
A more sophisticated communication solution can be provided by Mediazol IT Consulting when more complex communication challenges exist, such as remote working or teams spread across geographically large areas or time zones. Whether from a single vendor, such as Microsoft's Teams offering in its Microsoft 365 suite, or multiple vendors integrated at the desktop, Mediazol IT Consulting integrates and blends multiple technologies into a single suite of applications.
Video Conferencing
With its best user experience and broadest multi-vendor integration, Polycom dramatically lowers the total cost of ownership of video collaboration infrastructure. By reducing network bandwidth by up to 50%, users can experience incredible high-definition video and audio quality at home or at work, saving money on network upgrades.
TEMS (Telecomms Expense Management)
With our advisory or managed services, Mediazol IT Consulting can help manage your ongoing communication costs, or conduct a one-off review to help minimize them.
